Terms of Service

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

Each account is associated with an organization. You may own up to 3 organizations. You may invite other users to your organization, and you are responsible for their use of the Service.

You agree to use the Service only for lawful purposes. Specifically, you must:

• Only test domains you own or are authorized to test. All target domains must be verified through our domain verification process before tests can be executed.
• Not use the Service to conduct denial-of-service attacks, stress test third-party infrastructure without authorization, or engage in any activity that disrupts or damages systems you do not own.
• Not attempt to bypass domain verification, rate limits, or other security controls.
• Not use the Service to test targets that contain or process illegal content.

You are solely responsible for ensuring you have proper authorization to load test any target infrastructure. Load testing can impact the performance and availability of target systems. We are not liable for any disruption caused to your or third-party systems by your tests.

The Service is offered under tiered plans (Free, Starter, Pro, Scale), each with specific limits on:

• Monthly VU-minutes
• Maximum virtual users per test
• Maximum test duration
• Daily run limits
• Concurrent test runs
• Result retention

We reserve the right to enforce these limits and to throttle or suspend tests that exceed plan allowances.

Spending caps: Paid plans include a default spending cap to protect against unexpected overage charges. You may adjust your spending cap from your billing settings.

Response bodies: To protect platform infrastructure, HTTP response bodies are not captured during test execution. Test scripts should not rely on inspecting response body content.

• Paid plans are billed monthly via Stripe. By subscribing, you authorize recurring charges to your payment method.
• Upgrades take effect immediately. You will be charged a prorated amount for the remainder of the current billing period.
• Downgrades take effect at the end of the current billing period. You retain your current plan features until then.
• Cancellations take effect at the end of the current billing period. No partial refunds are issued for unused time. Cancelling a queued or pending test run incurs a minimum charge of 1 VU-minute.
• Overage charges apply when usage exceeds your plan's included VU-minutes, billed at $7 per 1,000 additional VU-minutes. Overages are subject to your spending cap.

You retain ownership of all test scripts, configurations, and data you upload to the Service. You grant us a limited license to store, process, and execute your content solely for the purpose of providing the Service.

Test results and run metrics are retained indefinitely while your account is active.

We may suspend or terminate your account if you:

• Violate these Terms, including the Acceptable Use policy
• Attempt to target unverified domains
• Use the Service for abusive or illegal purposes
• Fail to pay outstanding charges

You may delete your account at any time. Upon termination, your data will be deleted in accordance with our Privacy Policy.

For questions about these Terms, contact us at support@loadbolt.dev.